You have two choices, to control your mind or let your mind control you.
The second installment in the Operations Excellence – Emotional Intelligence series discusses Self Regulation.
These videos are focused on providing training and development for people in agency operations and service.
Bonita Argent helps you understand the importance of reacting appropriately to your emotions and develop strategies to better control your actions. To expand on the learning, Bonita guides you through completing the second tab of the Emotional Intelligence Assessment.